Effective Date: August 28, 2026
At AMEXSO, we are committed to providing reliable, transparent, and timely shipping. We currently offer FREE standard shipping on eligible orders within the United States.
Shipping Coverage
AMEXSO currently ships orders to customers located within the United States.
Shipping availability may vary for certain products, locations, or remote areas. Any applicable shipping restrictions will be communicated before or during checkout.
Free Standard Shipping
We offer FREE standard shipping on eligible orders.
There are no additional standard shipping charges for customers at checkout.
Order Processing & Handling Time
Orders are processed during our regular business days, Monday through Friday, excluding U.S. public holidays.
Our standard handling time is:
2–3 business days
Handling time begins after an order has been successfully placed and payment has been confirmed. During this period, your order is processed, packed, and prepared for shipment.
Once your order has been handed over to the shipping carrier, the transit period begins.
Transit Time
After your order has been shipped, the estimated carrier transit time is:
3–4 business days
Transit time refers to the estimated time required for the carrier to transport your package from the shipping facility to your delivery address.
Estimated Total Delivery Time
Our estimated total delivery timeframe is:
5–7 business days
This timeframe consists of:
- Handling / Processing: 2–3 business days
- Transit: 3–4 business days
- Total Estimated Delivery: 5–7 business days
Delivery estimates are provided for standard shipping and are not guaranteed delivery dates.
Order Cut-Off Time
Orders placed after our daily processing cut-off time may be processed on the next business day.
Orders placed on weekends or U.S. public holidays will generally begin processing on the next available business day.
Shipping Confirmation & Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information when tracking is available.
Please allow some time for the carrier’s tracking system to update after the shipment has been handed over.
Delivery Delays
We make every reasonable effort to deliver orders within the estimated timeframe. However, delivery may occasionally take longer due to circumstances outside of AMEXSO’s control, including:
- Severe weather
- Carrier delays or service interruptions
- U.S. public holidays
- Incorrect or incomplete shipping information
- High-volume periods
- Address-related delivery issues
- Other unforeseen circumstances affecting the shipping carrier
Such delays do not constitute a failure to deliver within a guaranteed timeframe.
Incorrect or Incomplete Shipping Information
Customers are responsible for providing accurate and complete shipping information when placing an order.
AMEXSO is not responsible for delays or failed deliveries caused by incorrect, incomplete, or outdated shipping information provided by the customer.
If a package is returned to us because of an incorrect or incomplete address, additional shipping charges may apply if the order needs to be reshipped.
Lost or Damaged Packages
If your tracking information indicates that a package has been delivered but you cannot locate it, please contact us as soon as possible.
If your package arrives damaged, please contact our customer support team and provide relevant details and photographs where applicable so that we can assist you.
Estimated Delivery Disclaimer
The delivery times stated on our website are estimated business-day timeframes and should not be considered guaranteed delivery dates.
AMEXSO is not responsible for delays caused by shipping carriers, weather conditions, holidays, incorrect addresses, or other circumstances beyond our reasonable control.
Contact Us
If you have any questions regarding shipping, order processing, or delivery, please contact our customer support team:
AMEXSO Customer Support
Business Name: AMEXSO
Address: 9 Hillcrest Ave Wilmington, DE 19809 United States
We are committed to providing a clear and reliable shopping experience and appreciate your business.