Last Updated: August 17, 2026
Welcome to AMEXSO. These Terms & Conditions govern your use of the AMEXSO website and your purchase of products through our online store.
By accessing our website, placing an order, or purchasing a product from AMEXSO, you agree to these Terms & Conditions. If you do not agree with these terms, please do not use our website or place an order.
1. Business Information
Business Name: AMEXSO
Address: 9 Hillcrest Ave Wilmington, DE 19809 United States
2. Website Use
You may use the AMEXSO website for lawful purposes and in accordance with these Terms & Conditions.
You agree not to:
- Use the website for unlawful purposes
- Attempt to gain unauthorized access to our website or systems
- Interfere with website functionality or security
- Submit fraudulent or misleading information
- Attempt to place fraudulent orders
- Copy, reproduce, or commercially exploit website content without authorization
- Introduce malicious software, code, or other harmful technology
- Use the website in a way that could damage AMEXSO or its customers
AMEXSO reserves the right to restrict or terminate access to the website where reasonably necessary to protect our business, customers, website, or systems.
3. Product Information
We make reasonable efforts to ensure that product descriptions, specifications, images, dimensions, weights, features, and other product information displayed on our website are accurate and useful.
However, minor variations may occur due to:
- Manufacturer or supplier updates
- Product revisions
- Display and screen differences
- Packaging changes
- Product availability
- Measurement tolerances
Customers should review the product description and specifications before placing an order.
For products requiring vehicle, trailer, towing, electrical, mechanical, installation, or other compatibility considerations, customers are responsible for confirming that the product is suitable for their intended application.
4. Product Availability
Product availability may change without notice.
Adding a product to your cart does not guarantee that the product will remain available until checkout is completed.
If an ordered product becomes unavailable after purchase, AMEXSO may contact the customer regarding available options, including cancellation and refund where appropriate.
5. Pricing
All product prices are displayed in U.S. dollars (USD) unless otherwise stated.
Prices may change at any time before an order is placed.
Once an order has been successfully placed, the applicable purchase price shown at checkout will generally apply to that order, except where a pricing error, fraudulent transaction, or other material error is identified.
6. Pricing Errors
Although we make reasonable efforts to maintain accurate pricing information, errors may occasionally occur.
If a product is listed at an obviously incorrect price due to a technical or administrative error, AMEXSO reserves the right to cancel the affected order and provide a refund of any amount paid.
If an order is cancelled for this reason, we will notify the customer using the contact information provided with the order.
7. Orders
When you place an order, you are making an offer to purchase the selected products according to these Terms & Conditions.
An order confirmation confirms that we have received your order request. It does not necessarily guarantee final fulfillment if an issue involving availability, payment authorization, pricing, fraud prevention, or shipping is subsequently identified.
AMEXSO reserves the right to cancel or refuse an order where reasonably necessary, including in cases involving suspected fraud, unauthorized transactions, significant pricing errors, inventory issues, or shipping restrictions.
8. Payment
AMEXSO may offer payment methods including:
- PayPal
- Stripe
- Afterpay
- Affirm
- Klarna
Available payment methods are displayed during checkout.
Payment must be successfully authorized before an order can be processed.
Third-party payment providers may apply their own terms, conditions, privacy policies, eligibility requirements, and payment schedules.
AMEXSO does not control third-party payment provider policies or approval decisions.
9. Order Cancellation
Customers who need to cancel an order should contact support@amexso.shop as soon as possible after placing the order.
We will make reasonable efforts to accommodate cancellation requests before an order has been processed or shipped.
However, cancellation cannot be guaranteed once an order has entered fulfillment, been shipped, or been transferred to a carrier.
If an order can no longer be cancelled, the customer may be able to request a return in accordance with our Return & Refund Policy.
10. Shipping and Delivery
AMEXSO currently ships to addresses within the United States only.
Our standard estimated total delivery timeframe is 5-7 business days, including processing and carrier transit time.
Delivery estimates are not guaranteed dates and may vary due to carrier delays, weather, holidays, transportation interruptions, product availability, or other circumstances outside our reasonable control.
Some large, heavy, or freight-shipped products may require additional delivery arrangements and may have different delivery timeframes.
For complete information, please review our Shipping & Delivery Policy.
11. Returns and Refunds
Eligible products may generally be returned within 30 days from the date of delivery, subject to the requirements of our Return & Refund Policy.
Approved standard returns are subject to a 5% restocking fee.
Once a return has been authorized, the product must generally be shipped back within 15 days.
Customers should review the complete Return & Refund Policy before initiating a return.
12. Damaged or Defective Products
If a product arrives damaged or appears to have a manufacturing defect, customers should contact support@amexso.shop before returning the product.
AMEXSO may request photographs, videos, product information, or other documentation to evaluate the issue.
Where an issue is determined to be caused by AMEXSO, the carrier, or a verified manufacturing defect, AMEXSO will determine an appropriate resolution in accordance with applicable law and our policies.
13. Warranty
Where a product includes a manufacturer’s warranty or an AMEXSO warranty, the applicable warranty terms may vary by product.
Warranty coverage does not automatically cover damage resulting from:
- Misuse
- Neglect
- Improper installation
- Unauthorized modification
- Incorrect operation
- Accident
- Normal wear and tear
- Use outside the product’s intended purpose
Customers should contact support@amexso.shop for warranty-related assistance.
Where applicable, the product page or accompanying documentation will provide additional warranty information.
14. Large, Heavy, and Specialized Products
Some products sold by AMEXSO may be large, heavy, specialized, or require freight transportation.
Examples may include:
- Trailers
- Snow removal equipment
- Outdoor storage structures
- Lawn equipment
- Large outdoor equipment
- Other oversized products
Customers are responsible for reviewing product specifications, dimensions, weight, compatibility requirements, and intended-use information before purchase.
For products requiring towing, vehicle compatibility, installation, assembly, or specialized operation, customers are responsible for determining whether the product is appropriate for their vehicle, property, equipment, or intended application.
15. Safety and Proper Use
Customers are responsible for reading and following the manufacturer’s or product documentation, safety instructions, operating instructions, warnings, installation requirements, and applicable laws.
Products should only be used for their intended purpose.
AMEXSO is not responsible for damage resulting from failure to follow applicable product instructions or safety requirements, except where otherwise required by applicable law.
16. Trailer and Towing Products
Customers purchasing trailers, tow dollies, motorcycle trailers, utility trailers, or similar equipment are responsible for verifying:
- Vehicle towing capacity
- Hitch compatibility
- Coupler compatibility
- Trailer weight requirements
- Load capacity
- Tire requirements
- Brake requirements
- State and local registration requirements
- Applicable towing laws
- Vehicle manufacturer towing requirements
Customers should consult their vehicle manufacturer and applicable authorities before towing.
Never exceed the rated load capacity of a trailer or towing component.
17. Assembly and Installation
Some products may require customer assembly or professional installation.
Customers are responsible for following the applicable assembly or installation instructions.
Where professional installation is recommended, customers should use a qualified professional.
AMEXSO is not responsible for damage caused by improper assembly, installation, modification, or use outside the manufacturer’s instructions, except where otherwise required by applicable law.
18. Intellectual Property
The AMEXSO name, logo, branding, website design, original text, graphics, images, and other AMEXSO-created materials are protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, copy, sell, or commercially exploit AMEXSO-owned content without prior written permission.
Product names, trademarks, logos, and intellectual property belonging to third parties remain the property of their respective owners.
19. Third-Party Services
Our website may use third-party services for functions such as:
- Payment processing
- Shipping
- Analytics
- Customer communications
- Advertising
- Website functionality
- Fraud prevention
Third-party services may operate under their own terms and privacy policies.
AMEXSO is not responsible for the independent policies or practices of third-party service providers.
20. Website Availability
We make reasonable efforts to keep the AMEXSO website available and functioning properly.
However, we do not guarantee that the website will always be uninterrupted, error-free, secure, or available.
Temporary interruptions may occur due to:
- Maintenance
- Technical problems
- Hosting issues
- Security incidents
- Internet or network problems
- Third-party service interruptions
- Events outside our reasonable control
21. Limitation of Liability
To the maximum extent permitted by applicable law, AMEXSO will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or purchase or use of products, except where such limitation is prohibited by law.
Nothing in these Terms & Conditions is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.
22. Force Majeure
AMEXSO will not be responsible for failure or delay in performing obligations where such failure or delay results from circumstances beyond our reasonable control.
These circumstances may include:
- Natural disasters
- Severe weather
- Fire
- Flood
- Government action
- Transportation disruptions
- Carrier interruptions
- Labor disruptions
- Internet or infrastructure failures
- Acts of war or terrorism
- Other unforeseen events
23. Indemnification
To the extent permitted by applicable law, you agree to be responsible for losses, claims, liabilities, or reasonable expenses arising from your unlawful use of the website, violation of these Terms & Conditions, or misuse of purchased products.
24. Governing Law
These Terms & Conditions are governed by the applicable laws of the State of Delaware, without regard to conflict-of-law principles, except where applicable law requires otherwise.
Any dispute will be handled in accordance with applicable federal and state law.
25. Severability
If any provision of these Terms & Conditions is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue to apply to the fullest extent permitted by law.
26. Changes to These Terms
AMEXSO may update these Terms & Conditions from time to time to reflect changes in our business, products, services, website, or applicable legal requirements.
The latest version will be posted on this page with an updated “Last Updated” date.
Your continued use of the website after changes are posted constitutes acceptance of the updated Terms & Conditions to the extent permitted by applicable law.
27. Contact Us
If you have questions regarding these Terms & Conditions, an order, a product, or our services, please contact:
Business Name: AMEXSO
Address: 9 Hillcrest Ave Wilmington, DE 19809 United States